EAWSD provides clean, safe, and reliable water services to almost 3,000 customers in the unincorporated area around Eldorado in Santa Fe County, New Mexico.

District Updates

Current Water Alert Stage:  NORMAL

Click here for information on water restrictions, and the Water  Alert Management Plan

EAWSD Board Meetings are routinely scheduled for the first and third Thursdays of each month.  These meetings are held at the District office and are open to the public. Please see the calendar for updates or changes to this schedule.

1/6/22 EAWSD Board Meeting is Cancelled

Next Meeting is 1/20/22

Please CLICK BELOW for an important checklist if you are selling your home and need to close out your EAWSD account. 

News & Notices

June 10, 2021

 Joint Water Delivery Project

The EAWSD/Santa Fe (SF) County Joint Water Delivery Project is a collaboration between the two agencies that, when completed, will deliver surface water from the Buckman Diversion Water Treatment Plant to EAWSD and the Community of Canoncito. The overall project is being constructed as four separate elements as shown in the link to the map below. Projects 1 and 2 have been completed.  The overall project is scheduled for completion by the end of 2022.  

March 8, 2021

2021 Water Quality Report

The annual Water Quality Report for water treated in 2020, also referred to as the Consumer Confidence Report (CCR),
is available for viewing by clicking on the button above or on the link below. More information can be obtained by emailing the EAWSD Customer Service and Billing Office at customer.support@EAWSD.org
or by calling (505) 466-1085 Opt. 1 and requesting that a hard copy be mailed to you. 

Update *Contact Information on your EAWSD Account

Disclaimer: Please be advised that your email address may be used to notify you of water alerts or other important District events. As a water utility, we are obligated to send water alerts for your safety and protection. The water alerts are separate from billing notifications. If you have opted out from receiving billing notifications, we will do our best to remove your name from that list as soon as possible, but you will continue to receive water alerts and/or notifications. 

Thank you for updating your contact information.

Telephone Numbers/Email

Customer Service & Billing

    (505) 466-1085 (Option 1)



    (505) 466-2411 (Option 2)


Reporting a problem AFTER business hours or on holidays:

    (505) 780-0090

Hours of Operation

Monday - Friday

    8:00 am - 5:00 pm (MT)

    Closed Holidays (see calendar)

2 North Chamisa Drive 
Santa Fe, New Mexico  87508 - 9483

Common Questions

October 26, 2018

What is our water hardness?

Generally, the water hardness in Eldorado is about 300-350 parts per million or milligrams per liter. This is also equivalent to about 17-20 grains per gallon. If you wish to soften your tap water with a commercially available water softener, the installer will want to know this water hardness level in order to properly adjust the softener. Link to other FAQs about your water.

Oct. 6, 2021

Climate Change in New Mexico over the Next 50 Years: Impacts on Water Resources

Below are links to a scientific report describing climate change impacts to water resources in New Mexico over the next 50 years due to expected continued increases in temperature.  It was prepared by a team of scientists convened by New Mexico Bureau of Geology & Mineral Resources (NMBGMR).  


The NMBGMR and the NMISC want to hear from you about your concerns and suggestions related to scientific analysis in this report and welcome your feedback.  The Assessment is available for review located on the 50-Year Water Plan Website: https://geoinfo.nmt.edu/ClimatePanel/report/.  The location for comments, input, and questions is also located on the 50-Year Water Plan website:  https://nmose.isc.commentinput.com/?id=dZPsW