EAWSD provides clean, safe, and reliable water services to almost 3,000 customers in the unincorporated area around Eldorado in Santa Fe County, New Mexico.

District Updates
News & Notices
Telephone Numbers/Email

Current Water Alert Stage

Click here for information on water restrictions, and the Water  Alert Management Plan

EAWSD Board Meetings are routinely scheduled for the first and third Thursdays of each month.  These meetings are held at the District office and are open to the public. Please see the calendar for updates or changes to this schedule.

Common Questions

October 26, 2018

What is our water hardness?

Generally, the water hardness in Eldorado is about 250 parts per million or milligrams per liter. This is also equivalent to about 15 grains per gallon. If you wish to soften your tap water with a commercially-available water softener, the installer will want to know this water hardness level in order to propertly adjust the softener.  Link to other FAQs about your water.

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December 09, 2019

2020-2024 Rate Schedule

At the Dec. 5, 2019 Board Meeting, the EAWSD Board adopted the Hearing Officer's decision, by Resolution No. 20-12-01,  on a proposed adjustment to EAWSD rates, tolls, fees and charges for 2020-2024.  The new rates will go into effect in 2020 with February billing for January water use.

November 06, 2019

EAWSD 2019 Board Election Results

A special thanks to everyone that came out to vote on 11/5/19. At the end of the election day, and as certified by the NM Secretary of State Bureau of Elections office, below are the election results.  The candidates elected to serve on the EAWSD Board will begin their 4-year terms in January, 2020. 

Position 1:  David W. Yard - 766 votes

Position 2:  John Calzada - 739 votes

Position 4:  David W. Burling 436 votes 

                      Terry G. Warnell - 359 votes 

October 25, 2019

2019 Cost of Service and Rate Design Study

Link to all information concerning the 2019 Cost of Service and Rate Design Study:

  • Aug. 27, 2019 Public Rate Forum

  • Sept. 19, 2019 Board Meeting

  • Sept. 25, 2019 Public Rate Hearing

  • Oct. 25, 2019 Hearing Officer's Decision

June 05, 2019

The annual Water Quality Report for water treated in 2018, also referred to as the Consumer Confidence Report (CCR), is available for viewing by clicking on the paperclip above or on the link below. More information can be obtained by visiting the EAWSD Customer Service and Billing Office located at 2 North Chamisa Drive or by email: customer.support@EAWSD.org.


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Customer Service & Billing

    (505) 466-1085 (Option 1)



    (505) 466-2411 (Option 2)


Reporting a problem AFTER business hours or on holidays:

    (505) 780-0090

Hours of Operation

Monday - Friday

    8:00 am - 5:00 pm (MT)

    Closed Holidays (see calendar)

2 North Chamisa Drive 
Santa Fe, New Mexico  87508 - 9483

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