ELDORADO AREA WATER & SANITATION DISTRICT
2 North Chamisa Drive, Santa Fe, New Mexico 87508-9483
IMPORTANT MESSAGE TO OUR CUSTOMERS
In an effort to prevent further spread of the Coronavirus (COVID-19), all routine customer service transactions will continue to be conducted by telephone (505) 466-1085, Opt. 1, or by email to customer.support@EAWSD.org. For payments or drop off of other documents, please continue to use the drop boxes located at the office or at the Agora. In-person visits are BY APPOINTMENT ONLY and masks are required.
We appreciate this consideration to our staff and community while we continue to work diligently in providing safe, reliable, and convenient services to each of you. Additional information provided by clicking this link.
EAWSD provides clean, safe, and reliable water services to almost 3,000 customers in the unincorporated area around Eldorado in Santa Fe County, New Mexico.
District Updates
Current Water Alert Stage
Click here for information on water restrictions, and the Water Alert Management Plan
effective
as of 5/14/21
News & Notices
June 10, 2021
Joint Water Delivery Project
The EAWSD/Santa Fe (SF) County Joint Water Delivery Project is a collaboration between the two agencies that, when completed, will deliver surface water from the Buckman Diversion Water Treatment Plant to EAWSD and the Community of Canoncito. The overall project is being constructed as four separate elements as shown in the link to the map below. Projects 1 and 2 have been completed. The overall project is scheduled for completion by the end of 2022.
May 3, 2021
STAGE 1 Water Restrictions
Effective May 14, 2021, Stage 1 Water Restrictions will be in effect for the Eldorado Area Water and Sanitation District (EAWSD), most likely through September. A Stage 1 Water Alert is put into effect when it appears that the water supply may not be able to keep up with demand. Because the majority of New Mexico is experiencing exceptional drought conditions, the District has concluded that the only prudent course of action is to put into effect Stage 1 Water Restrictions. As May 14th approaches, you will begin to see road signs and posters in the community reminding you to comply with the Stage 1 Water Restrictions.
CLICK HERE for more information on what you will need to do to comply with the STAGE 1 Water Restrictions.
Update *Contact Information on your EAWSD Account
Telephone Numbers/Email
Customer Service & Billing
(505) 466-1085 (Option 1)
Administration
(505) 466-2411 (Option 2)
Reporting a problem AFTER business hours or on holidays:
(505) 780-0090
Hours of Operation
Monday - Friday
8:00 am - 5:00 pm (MT)
Closed Holidays (see calendar)
2 North Chamisa Drive
Santa Fe, New Mexico 87508 - 9483
Common Questions
October 26, 2018
What is our water hardness?
Generally, the water hardness in Eldorado is about 300-350 parts per million or milligrams per liter. This is also equivalent to about 17-20 grains per gallon. If you wish to soften your tap water with a commercially available water softener, the installer will want to know this water hardness level in order to properly adjust the softener. Link to other FAQs about your water.
March 8, 2021
2021 Water Quality Report
The annual Water Quality Report for water treated in 2020, also referred to as the Consumer Confidence Report (CCR),
is available for viewing by clicking on the button above or on the link below. More information can be obtained by emailing the EAWSD Customer Service and Billing Office at customer.support@EAWSD.org
or by calling (505) 466-1085 Opt. 1 and requesting that a hard copy be mailed to you.
EAWSD Board Meeting Cancelled
for 7/1/2021
The next Board Meeting will be held on
July 29, 2021.