ELDORADO AREA WATER & SANITATION DISTRICT
2 North Chamisa Drive, Santa Fe, New Mexico 87508-9483
IMPORTANT MESSAGE TO OUR CUSTOMERS
May 1, 2023: Summer Watering Restrictions begin May 1, 2023 as part of the Water Restrictions & Alert Management Plan (WRAMP). This will be implemented yearly from May 1 through August 31, coinciding with the Water Conservation Surcharge. The Summer Watering Restrictions will help to ensure that wells can sustain the water supply required to meet customer demand, and water levels in the tanks can be maintained to the necessary levels. However, the General Manager or Board may initiate a Stage Alert at any time due to other factors. The April issue of Water Notes explains in more detail as does the website if you scroll to view 'District Updates.' Thank you.
EAWSD provides clean, safe, and reliable water services to almost 3,000 customers in the unincorporated area around Eldorado in Santa Fe County, New Mexico.
District Updates
Summer Watering Restrictions (Yearly) Effective 5/1/2023
Click here for the District's updated and Board approved version of WRAMP.
Important Information about ongoing Projects
Verano Conchas Loop Pipeline Replacement
Starting August 2022 through July 2023
The scope of the project includes the installation of over 6,000 feet of new
6-inch waterline and 200 new water service laterals, as both reach the end
of their expected useful service life. While not a complicated project, it will involve some project coordination and cooperation from homeowners residing in this area.
On April 19, 2023, area residents were invited to and participated in a neighborhood meeting where the District and its contractor shared details regarding Phase II of the project schedule. (See ZOOM meeting below)
Link to more information and a detailed map:
On August 2, 2022, area residents were invited to and participated in a neighborhood meeting where the District and its contractor shared details regarding PHASE I of the project schedule. (See ZOOM meeting below)
Link to more information and a detailed map:
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Drinking Water State Revolving Loan Fund (DWSRLF / NMFA) Project Sign
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ZOOM Link to cloud recording of the August 2 Neighborhood Meeting. Password for Access: jYz!45ha
News & Notices
June 1, 2023
EAWSD Employment Opportunity
EAWSD is currently seeking applicants for a F/T Assistant General Manager position as part of its succession planning.
Click on the link below for the position description and requirements:
Interested candidates should submit a
Letter of Interest and Resume, preferably via email, to Steve King, General Manager at general.manager@EAWSD.org.
NOTE: Only applicants that meet the specific requirements of the job will be considered to fill the AGM position.
Telephone Numbers/Email
Customer Service & Billing
(505) 466-1085 (Option 1)
Administration
(505) 466-2411 (Option 2)
Reporting a problem AFTER business hours or on holidays:
(505) 780-0090
Hours of Operation
Monday - Friday
8:00 am - 5:00 pm (MT)
Closed Holidays (see calendar)
2 North Chamisa Drive
Santa Fe, New Mexico 87508 - 9483
EAWSD Alert will serve as the official notification system to communicate with customers during an emergency situation that can impact water service to your home. EAWSD strongly urges all EAWSD customers to enroll by clicking on the logo image to the left.
June 1, 2023 (updated)
EAWSD Alert Notification System
Still have questions? Visit the EAWSD Alert information page from the link below: EAWSD Alert Information
Common Questions
What is our water hardness?
Generally, the water hardness in Eldorado is about 300-350 parts per million or milligrams per liter. This is also equivalent to about 17-20 grains per gallon. If you wish to soften your tap water with a commercially available water softener, the installer will want to know this water hardness level in order to properly adjust the softener. Link to other FAQs about your water.
Please CLICK BELOW for an important checklist if you are selling your home and need to close out your EAWSD account.
April 27, 2023
2023 Water Quality Report
The annual Water Quality Report for water treated in 2022, also referred to as the Consumer Confidence Report (CCR), is available for viewing by clicking on the button below. More information can be obtained by emailing the EAWSD Customer Service and Billing Office at customer.support@EAWSD.org or by calling (505) 466-1085 Opt. 1 and requesting that a hard copy be mailed to you.
Do you need assistance with your water bill?
Click on any of the links below for some options to consider.