EAWSD provides clean, safe, and reliable water services to almost 3,000 customers in the unincorporated area around Eldorado in Santa Fe County, New Mexico.

District Updates

Current Water Alert Stage

Click here for information on water restrictions, and the Water  Alert Management Plan

as of 5/14/21

EAWSD Board Meetings are routinely scheduled for the first and third Thursdays of each month.  These meetings are held at the District office and are open to the public. Please see the calendar for updates or changes to this schedule.

News & Notices

June 10, 2021

 Joint Water Delivery Project

The EAWSD/Santa Fe (SF) County Joint Water Delivery Project is a collaboration between the two agencies that, when completed, will deliver surface water from the Buckman Diversion Water Treatment Plant to EAWSD and the Community of Canoncito. The overall project is being constructed as four separate elements as shown in the link to the map below. Projects 1 and 2 have been completed.  The overall project is scheduled for completion by the end of 2022.  

May 3, 2021

STAGE 1 Water Restrictions 

Effective May 14, 2021, Stage 1 Water Restrictions will be in effect for the Eldorado Area Water and Sanitation District (EAWSD), most likely through September.  A Stage 1 Water Alert is put into effect when it appears that the water supply may not be able to keep up with demand. Because the majority of New Mexico is experiencing exceptional drought conditions, the District has concluded that the only prudent course of action is to put into effect Stage 1 Water Restrictions. As May 14th approaches, you will begin to see road signs and posters in the community reminding you to comply with the Stage 1 Water Restrictions.

CLICK HERE for more information on what you will need to do to comply with the STAGE 1 Water Restrictions.

Update *Contact Information on your EAWSD Account

Disclaimer: Please be advised that your email address may be used to notify you of water alerts or other important District events. As a water utility, we are obligated to send water alerts for your safety and protection. The water alerts are separate from billing notifications. If you have opted out from receiving billing notifications, we will do our best to remove your name from that list as soon as possible, but you will continue to receive water alerts and/or notifications. 

Thank you for updating your contact information.

Telephone Numbers/Email

Customer Service & Billing

    (505) 466-1085 (Option 1)



    (505) 466-2411 (Option 2)


Reporting a problem AFTER business hours or on holidays:

    (505) 780-0090

Hours of Operation

Monday - Friday

    8:00 am - 5:00 pm (MT)

    Closed Holidays (see calendar)

2 North Chamisa Drive 
Santa Fe, New Mexico  87508 - 9483

Common Questions

October 26, 2018

What is our water hardness?

Generally, the water hardness in Eldorado is about 300-350 parts per million or milligrams per liter. This is also equivalent to about 17-20 grains per gallon. If you wish to soften your tap water with a commercially available water softener, the installer will want to know this water hardness level in order to properly adjust the softener. Link to other FAQs about your water.

March 8, 2021

2021 Water Quality Report


The annual Water Quality Report for water treated in 2020, also referred to as the Consumer Confidence Report (CCR),
is available for viewing by clicking on the button above or on the link below. More information can be obtained by emailing the EAWSD Customer Service and Billing Office at customer.support@EAWSD.org
or by calling (505) 466-1085 Opt. 1 and requesting that a hard copy be mailed to you. 

EAWSD Board Meeting Cancelled
for 7/1/2021

The next Board Meeting will be held on

July 29, 2021.