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EAWSD provides clean, safe, and reliable water services to almost 3,000 customers in the unincorporated area around Eldorado in Santa Fe County, New Mexico.

District Updates
 News & Notices
Telephone Numbers/Email

Annual Summer Watering Restrictions begin on  5/1/2024 to 8/31/2024

Click here for the District's updated and Board approved version of WRAMP. 

EAWSD Board Meetings are now routinely scheduled for the third Wednesday of each month. These meetings are held at the District office and are open to the public. Please see the calendar for updates or changes to this schedule.

The next Board Meeting is May 15th at 5:30 pm in the EAWSD Public Conference Room. 

EAWSD Alert Notification System

2022 Nov 7_RAVE Alert Logo.jpg

EAWSD Alert will serve as the official notification system to communicate with customers during an emergency situation that can impact water service to your home. EAWSD strongly urges all EAWSD customers to enroll by clicking on the logo image to the left.

Still have questions? Visit the EAWSD Alert information page from the link below: EAWSD Alert Information

April 18, 2024  

Public Rate Hearing Officer Renders Decision on 4/18/24

As reported over the last year, the District's ad-hoc Rate Study Advisory Committee, with guidance from rate consultant, Nelisa Heddin, conducted a Cost of Service and Rate Design Study to develop a proposed rate schedule for 2025-2029. (The current rate schedule for 2020-2024, will conclude at the end of this year). 

Below are links to the documentation that was presented at an informal Public Forum held on 1/31/24, as well as at a formal Public Hearing held on 3/27/24, to support the proposed 2025-2029 Rate Schedule. The last link is the Hearing Officer's final decision on the matter, as rendered on 4/18/24. 


For more information or to download documents supporting the 2025-2029 Rate Schedule, click on the links below:


For additional information or questions please contact the EAWSD Administrative Office at (505) 466-2411.

Customer Service & Billing

    (505) 466-1085 (Option 1)


    (505) 466-2411 (Option 2)

Reporting a problem AFTER business hours or on holidays:

    (505) 780-0090

Hours of Operation

Monday - Friday

    8:00 am - 5:00 pm (MT)

    Closed Holidays (see calendar)

2 North Chamisa Drive 
Santa Fe, New Mexico  87508 - 9483

Need assistance with your
water bill?

Click on any of the links below for some options to consider. 

2-1-1- of Northern NM - Payment Assistance

NM Help

NM Rent & Utility Assistance

Please CLICK BELOW for an important checklist if you are selling your home and need to close out your EAWSD account. 

April 25, 2024

2024 Water Quality Report

The annual Water Quality Report for water treated in 2023, also referred to as the Consumer Confidence Report (CCR), is available for viewing by clicking on the button below. More information can be obtained by emailing the EAWSD Customer Service and Billing Office at or by calling (505) 466-1085 Opt. 1 and requesting that a hard copy be mailed to you. 

Common Questions

What is our water hardness?

Generally, the water hardness in Eldorado is about 300-350 parts per million or milligrams per liter. This is also equivalent to about 17-20 grains per gallon. If you wish to soften your tap water with a commercially available water softener, the installer will want to know this water hardness level in order to properly adjust the softener. Link to other FAQs about your water.

Update *Contact Information on your EAWSD Account - Please DO NOT use this for EAWSD Alert. This is for contact info. only. 

Disclaimer: Please be advised that your email address may be used to notify you of water alerts or other important District events. As a water utility, we are obligated to send water alerts for your safety and protection. The water alerts are separate from billing notifications. If you have opted out from receiving billing notifications, we will do our best to remove your name from that list as soon as possible, but you will continue to receive water alerts and/or notifications. 

Thank you for updating your contact information.

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