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EAWSD provides clean, safe, and reliable water services to almost 3,000 customers in the unincorporated area around Eldorado in Santa Fe County, New Mexico.

District Updates
 News & Notices
Telephone Numbers/Email

Annual Summer Watering Restrictions will begin on  5/1/2024 to 8/31/2024

Click here for the District's updated and Board approved version of WRAMP. 

AGENDA

EAWSD Board Meetings are now routinely scheduled for the third Wednesday of each month. These meetings are held at the District office and are open to the public. Please see the calendar for updates or changes to this schedule.

Common Questions

What is our water hardness?

Generally, the water hardness in Eldorado is about 300-350 parts per million or milligrams per liter. This is also equivalent to about 17-20 grains per gallon. If you wish to soften your tap water with a commercially available water softener, the installer will want to know this water hardness level in order to properly adjust the softener. Link to other FAQs about your water.

 February 20, 2024  (updated)

Water Main Flushing
EAWSD will begin the annual Water Main Flushing of the entire water system on March 6th-March 31st (Weather Permitting), Monday through Friday from 8:30 AM - 4:00 PM. The purpose of this water main flushing is to remove mineral sediments and improve overall water quality. Click HERE for more details.

EAWSD Alert Notification System 
2022 Nov 7_RAVE Alert Logo.jpg

EAWSD Alert will serve as the official notification system to communicate with customers during an emergency situation that can impact water service to your home. EAWSD strongly urges all EAWSD customers to enroll by clicking on the logo image to the left.

Still have questions? Visit the EAWSD Alert information page from the link below: EAWSD Alert Information

April 27, 2023

2023 Water Quality Report

The annual Water Quality Report for water treated in 2022, also referred to as the Consumer Confidence Report (CCR), is available for viewing by clicking on the button below. More information can be obtained by emailing the EAWSD Customer Service and Billing Office at customer.support@EAWSD.org or by calling (505) 466-1085 Opt. 1 and requesting that a hard copy be mailed to you. 

Customer Service & Billing

    (505) 466-1085 (Option 1)

     customer.support@EAWSD.org

Administration

    (505) 466-2411 (Option 2)

     info@EAWSD.org

Reporting a problem AFTER business hours or on holidays:

    (505) 780-0090

Hours of Operation

Monday - Friday

    8:00 am - 5:00 pm (MT)

    Closed Holidays (see calendar)
 

2 North Chamisa Drive 
Santa Fe, New Mexico  87508 - 9483

Need assistance with your
water bill?
  

Click on any of the links below for some options to consider. 

2-1-1- of Northern NM - Payment Assistance

NM Help

NM Rent & Utility Assistance

Please CLICK BELOW for an important checklist if you are selling your home and need to close out your EAWSD account. 

Update *Contact Information on your EAWSD Account - Please DO NOT use this for EAWSD Alert. This is for contact info. only. 

Disclaimer: Please be advised that your email address may be used to notify you of water alerts or other important District events. As a water utility, we are obligated to send water alerts for your safety and protection. The water alerts are separate from billing notifications. If you have opted out from receiving billing notifications, we will do our best to remove your name from that list as soon as possible, but you will continue to receive water alerts and/or notifications. 

Thank you for updating your contact information.

The next Board Meeting is March 20th at 5:30 pm in the EAWSD Public Conference Room. 

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