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EAWSD provides clean, safe, and reliable water services to almost 3,000 customers in the unincorporated area around Eldorado in Santa Fe County, New Mexico.

District Updates

Summer Watering Restrictions (Yearly) Effective 5/1/2023

Click here for the District's updated and Board approved version of WRAMP. 

EAWSD Board Meetings are routinely scheduled for the first and third Thursdays of each month.  These meetings are held at the District office and are open to the public. Please see the calendar for updates or changes to this schedule.

The next Board Meeting is June 22nd at 5:30pm via Zoom. 

Important Information about ongoing Projects

Verano Conchas Loop Pipeline Replacement 

Starting August 2022 through July 2023

The scope of the project includes the installation of over 6,000 feet of new
6-inch waterline and 200 new water service laterals, as both reach the end
of their expected useful service life. While not a complicated project, it will involve some project coordination and cooperation from homeowners residing in this area.

On April 19, 2023, area residents were invited to and participated in a neighborhood meeting where the District and its contractor shared details regarding Phase II of the project schedule. (See ZOOM meeting below)

Link to more information and a detailed map:


On August 2, 2022, area residents were invited to and participated in a neighborhood meeting where the District and its contractor shared details regarding PHASE I of the project schedule. (See ZOOM meeting below)

Link to more information and a detailed map:

News & Notices

June 1, 2023


EAWSD Employment Opportunity

EAWSD is currently seeking applicants for a F/T Assistant General Manager position as part of its succession planning.  

Click on the link below for the position description and requirements:

Interested candidates should submit a
Letter of Interest and Resume, preferably via email
, to Steve King, General Manager 

NOTE: Only applicants that meet the specific requirements of the job will be considered to fill the AGM position.

Telephone Numbers/Email

Customer Service & Billing

    (505) 466-1085 (Option 1)


    (505) 466-2411 (Option 2)

Reporting a problem AFTER business hours or on holidays:

    (505) 780-0090

Hours of Operation

Monday - Friday

    8:00 am - 5:00 pm (MT)

    Closed Holidays (see calendar)

2 North Chamisa Drive 
Santa Fe, New Mexico  87508 - 9483

2022 Nov 7_RAVE Alert Logo.jpg

EAWSD Alert will serve as the official notification system to communicate with customers during an emergency situation that can impact water service to your home. EAWSD strongly urges all EAWSD customers to enroll by clicking on the logo image to the left.

 June 1, 2023  (updated)

EAWSD Alert Notification System 

Still have questions? Visit the EAWSD Alert information page from the link below: EAWSD Alert Information

Common Questions

What is our water hardness?

Generally, the water hardness in Eldorado is about 300-350 parts per million or milligrams per liter. This is also equivalent to about 17-20 grains per gallon. If you wish to soften your tap water with a commercially available water softener, the installer will want to know this water hardness level in order to properly adjust the softener. Link to other FAQs about your water.

Please CLICK BELOW for an important checklist if you are selling your home and need to close out your EAWSD account. 

April 27, 2023

2023 Water Quality Report

The annual Water Quality Report for water treated in 2022, also referred to as the Consumer Confidence Report (CCR), is available for viewing by clicking on the button below. More information can be obtained by emailing the EAWSD Customer Service and Billing Office at or by calling (505) 466-1085 Opt. 1 and requesting that a hard copy be mailed to you. 

Do you need assistance with your water bill?  

Click on any of the links below for some options to consider. 

2-1-1- of Northern NM - Payment Assistance

NM Help

NM Rent & Utility Assistance

NM Home Fund

Update *Contact Information on your EAWSD Account - Please DO NOT use this for EAWSD Alert. This is for contact info. only. 

Disclaimer: Please be advised that your email address may be used to notify you of water alerts or other important District events. As a water utility, we are obligated to send water alerts for your safety and protection. The water alerts are separate from billing notifications. If you have opted out from receiving billing notifications, we will do our best to remove your name from that list as soon as possible, but you will continue to receive water alerts and/or notifications. 

Thank you for updating your contact information.

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