ELDORADO AREA WATER & SANITATION DISTRICT
2 North Chamisa Drive, Santa Fe, New Mexico 87508-9483
IMPORTANT MESSAGE TO OUR CUSTOMERS
In an effort to prevent further spread of the Coronavirus (COVID-19), all routine customer service transactions will continue to be conducted by telephone (505) 466-1085, Opt. 1, or by email to customer.support@EAWSD.org. For payments or drop off of other documents, please continue to use the drop boxes located at the office or at the Agora. In-person visits are BY APPOINTMENT ONLY and masks are required.
We appreciate this consideration to our staff and community while we continue to work diligently in providing safe, reliable, and convenient services to each of you. Additional information provided by clicking this link.
MY BILL/MY ACCOUNT
View Your Bill Online ...
Then Choose How You Pay
EAWSD is excited to offer our customers greater flexibility when it comes to viewing your water bills, accessing your account and choosing how to pay.
You don't have to change the way you currently receive and pay your water bills. But it's comforting to know that you have online bill viewing and payment options in case you go out of town for an extended period of
time, or if you just prefer the convenience of monthly, one-stop bill viewing and payment.
EAWSD has contracted with Invoice Cloud, a web-based, electronic invoice presentment and payment company, to provide an online service that enables you to access your account online from anywhere around the world and review your bill electronically.
You can then – if you choose – make payments online using Invoice Cloud, by phone or by text, with a credit or debit card, or as a charge against a bank account. You can also set up automatic or scheduled payments.
There is no charge to view your bill online or to continue to pay your bill by check or through your financial institution’s online bill-pay system. However, there is a $2.95 per-transaction fee when using Invoice Cloud payment services.
What you can expect with the online bill pay services:
-
Easy-to-use interface
-
No need to register
-
Pay anytime, anywhere - online, by phone, or by text
-
Schedule a payment for the same day, a future date, or enroll in Auto-Pay
-
Receive email reminders when a payment is due and a confirmation after making a payment
-
Choose to eliminate paper bills by going paperless
-
If you don't have a computer, pay-by-phone at 1-844-678-4544
As you navigate through the online payment process, make sure you read all prompts and choose the bill payment option that best suits your needs!
There is no additional charge to set up transactions as Autopay, Scheduled Payments, or Pay-by-Text.
Transactions made by phone at 1-844-678-4544 incur a 75-cent charge in addition to the $2.95 Transaction Fee.
The third-party transaction fees shown here are not paid to EAWSD: they are charged by the online bill payment provider.
Current Issue of Newsletter
WATER NOTES
