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Customer Service and Billing

<h3>Bill Payment & Account Inquiries</h3>
By Phone:(505) 466-1085 (opt. 1)
By Email:Customer.support@EAWSD.org
EmergencyAfter Hours & Holidays: (505) 780-0090
Drop BoxTwo after-hours drop boxes: District office and Agora Shopping Center. Note: drop boxes are checked once a day, including weekends. The District does not assume responsibility for late or lost payments left in drop boxes. 
Cash Deposits<strong> No Cash Deposits should be left in drop boxes.</strong> Cash Payments will only be accepted in person at the Customer Service and Billing Office. A receipt will be provided at the time of transaction.
By mailIf mailing in the payment, <strong>allow for 7-10 days</strong> for the payment to reach us. Mail to: Eldorado Area Water & Sanitation District | 2 North Chamisa Drive | Suite B | Santa Fe, NM 87508. 
By phone:Payments can be made by calling 1-844-678-4544. Please be advised, the bill payment provider will charge a separate transaction fee of approximately $3.70 for their services, and you must be prepared to provide them with your 8-digit account number. 
In Person:Visit during regular office hours (Mon.-Fri. 8 AM to  5 PM)
Payment portal: (EAWSD online account view & payment portal) 
Your bank's online bill paying service: EAWSD is part of the Fiserv network. Search for Eldorado, and your payment will be received electronically.